Turn Signal into Opportunity
Stop drowning in feedback. Zentrik Discovery transforms scattered customer calls, transcripts, and notes into prioritized product opportunities and ideas.
Automatically extract insights from customer calls, transcripts, and notes
Surface patterns across all feedback channels in real-time
Prioritize opportunities by business impact and customer demand
Connect insights directly to initiatives and roadmap items
AI-Powered Insight Extraction
Upload transcripts, support tickets, or meeting notes. Our AI automatically identifies pain points, feature requests, and opportunities; no manual tagging required.
- Supports transcripts and unstructured feedback
- Automatically clusters similar feedback
- Identifies sentiment and urgency
Discover the Best Ideas to Pursue
Zentrik automatically surfaces different solutions addressing the same opportunity, making it easy to compare ideas and decide what to execute next. Evaluate options using Impact and Effort to confidently turn the most effective solutions into initiatives.
- Automatic grouping of solutions by opportunity
- Side-by-side idea comparison
- Impact vs Effort evaluation framework
- Confident prioritization into initiatives
Smart Prioritization
Not all feedback is equal. Score opportunities based on customer impact, strategic alignment, effort estimates, and revenue potential. Then turn high-priority items into initiatives with one click.
- OKR-based scoring framework
- Weighted criteria by business goals and impact
- Automatic effort estimation
- One-click initiative creation
Opportunity Solution Trees
Structure discovery with Opportunity Solution Trees and keep Insights, Opportunities, and Ideas continuously connected. Zentrik makes it easy to trace every initiative back to real customer evidence and understand why you’re building what you’re building.
- Visual Opportunity Solution Trees
- Linked Insights, Opportunities, and Ideas
- End-to-end discovery-to-delivery traceability
- Clear rationale behind every initiative